Reach our Buffalo dispatch desk
Contact Us for Portable Toilet Rental in Buffalo
Our weekday dispatch desk takes calls from early morning through evening for immediate quotes on porta potties and restroom trailers. We respond same-day across Buffalo and every surrounding county. Call (716) 261-3326 now or browse our standard offerings.
Phone, Email, Office Hours
Call or email any time during office hours and you’ll reach the dispatcher who runs the same calendar as our email queue, so either path lands on the same person.
You can browse all portable toilet rental services on the home page before you dial to help the dispatcher. Options include a Standard Porta Potty, an ADA-Compliant Portable Toilet, or foot pump hand-washing stations with grey water containment. We also manage a weekly servicing route.
- Phone
- (716) 261-3326
- Address
- 8600 Sheridan Dr
Buffalo, NY 14221 - Office Hours
- Monday – Friday, 7:00 AM – 6:00 PM
Saturday, 8:00 AM – 2:00 PM
Sunday, dispatch on call - Service Area
- Buffalo metro and surrounding Erie
Online Quote Form Response Time
we respond with rental price by email within one business day, often within a few hours on weekdays.
Weekday submissions are answered same day; if you send the form after hours we’ll be on it first thing the next morning. We’ll follow up for site type, ADA needs, and unit count to lock delivery time. Got a backhoe park or tight festival window? Flag it—we’ll move your drop off to the front of the queue at no extra cost inside Buffalo.
Most Buffalo callers ask us to review portable toilet rental rates before booking—we quote weekly and monthly rates up front, including ADA upcharge or delivery surcharge, before any deposit or paperwork is required.
When the schedule slips:
Emergency Dispatch After-Hours Support
Calls after 5 p.m. go straight to a live dispatcher who logs details and stays on the line until the (716) 261-3326 or flatbed with lift gate is running. No voicemail loops, no hold music—just a direct line until service is on the road.
24/7 Phone Coverage
A live dispatcher answers calls on nights and weekends through the holidays with no menu tree.
Same-Day Service Calls
When a waste tank overflows or a tipped unit occurs, our vacuum truck dispatches within hours.
Storm & Event Surge
We keep a 24/7 standby fleet ready to handle weekend pump-outs, event spikes, and rapid replacements after storms.
Permitting Help
We’ll pull the last-minute special-event permit, ROW agreement, or county sign-off so your units hit the staging area on time.
The how-it-works page walks through every step from your initial call through delivery at your Buffalo site. It covers the pre-delivery walk-through, pump out schedule, and holding tank service interval before our truck arrives. After confirming your order, we deliver the units on the schedule we agree to, complete a delivery handoff, and return for weekly servicing between pump out visits. Understand the portable toilet rental process before reserving units.
Where We Deliver
We run daily routes across Erie County and the immediate Buffalo metro, including Amherst, Cheektowaga, Tonawanda, West Seneca, Lackawanna, Hamburg, and Clarence. Same-day delivery stays within 25 miles of our yard on Sheridan Drive; beyond that, we quote on request.
- Downtown Buffalo
- Surrounding metro neighborhoods
- North Buffalo corridor
- South Buffalo corridor
- Erie unincorporated
- Outlying suburbs
- Event venues citywide
- Construction zones
Before You Call
+ What information should I have ready when I call?
Have your site surface, rental length, unit count, and whether you need ADA access ready. For events, note the crowd estimate and setup time; for job sites, list the trade and crew size. We quote from those details, lock the window, and email confirmation once booked. Call (716) 261-3326.
+ How quickly can a unit get to my site?
We can usually stage a standard unit the same day if the order is placed by noon across Erie County. Outlying areas like Niagara or Genesee get next-day delivery. Restroom trailers require an extra day on site to level and connect services before use.
+ Do you take credit cards over the phone?
We take credit cards by phone and ACH, and established trade accounts can use net-30 invoicing. The dispatcher emails a written confirmation before the truck rolls.
+ What if I need help understanding which unit fits my job?
On the first call the dispatcher walks through how many people will use the unit, how many weeks the rental runs, whether the placement needs ADA access, and whether the site surface is paved, gravel, or grass. With that picture in hand we quote a weekly or monthly rate, lock in the delivery window, and email a written confirmation before the truck rolls. Tight job-site schedules get moved to the front of the routing queue at no extra charge. We handle the logistics so you don’t have to. Call (716) 261-3326.
Ready to Book Your Buffalo Delivery
Our flatbeds roll out daily across Buffalo, NY. Call (716) 261-3326 and your order can still ride the next delivery window. We service construction sites and events alike.